If you need to send a unit in for repairs you MUST CALL FIRST to get a Return Authorization Number (RA Number). Phone: 1-800-685-5050
Please Have the Following Information Ready:
1. Serial Number From Unit
2. Model (Such as T2, Omega, Gamma, etc…)
3. Your Name
4. Return Address
5. Phone Number
6. Problem with the Unit
Make sure you package the unit correctly; we do not cover freight damages.
Once you have the Return Authorization Number ship your unit to:
Teknetics Metal Detectors
Reference: (List RA Number; it must be visible on the outside of the box.)
1120 Alza Dr.
El Paso, TX. 79907 USA
We recommend using FedEx or UPS for returns.
*****Only use CERTIFIED MAIL WITH RETURN RECEIPT when using the United States Post Office and insuring the package is also recommended.*****